Shipping Guarantee

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Free Shipping Coverage

We offer free delivery to below 44 regions/countries regardless of order amount:

Hong Kong, United States, Canada, Mexico, Brazil, France, Belgium, Germany, Netherlands, Switzerland, Luxembourg, United Kingdom, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Iceland, Latvia, Poland, Austria, Hungary, Slovenia, Serbia, Turkey, Israel, Lebanon, Russia, Mainland China, Japan, South Korea, Macao, Vietnam, Cambodia, Singapore, Malaysia, Thailand, Philippines, Indonesia, Australia, New Zealand and South Africa.

Free Delivery will be automatically applied in “Cart” or “Checkout” Page. 

Limited-Free Shipping Zone

For other regions, we offer Free Shipping for orders over USD 130 (included). For orders less than USD 130, delivery cost will subject to the weight of all the items in the order:

  • Weight no more than 2kg, delivery cost: USD 10;
  • Weight no more than 5kg, delivery cost: USD 15;
  • Weight higher than 5kg, delivery cost: USD 20;

Delivery Time Guarantee

We dispatch all orders within 1 business day. Once dispatched, you will receive an email containing your tracking number. Delivery times may vary based on destinations. Generally, we guarantee 7-14 days delivery globally

If more questions regarding shipment to your region, please contact us.

Duty & VAT/GST Fees

The listing prices on Miajee’s website does not include tax and duty. Thus, extra tax and duty fees may apply to certain regions. We estimates and collects duty & tax fees as prepaid funds. You’ll find the prepaid funds amount in “Cart” and “Check Out” process.

With your authorization, we will use the funds for payment to appropriate authorities. The payment is levied based on the laws of the destination country.

Customs regulations and tax rates may change on importing date. As a result, the actual duty and tax fees can differ from prepaid funds. But, you won’t be charged additional fees if the actual duty & tax fees exceed the prepaid funds. Thus, you do not need to pay extra before you receive the products. If the actual duty & tax fees are less than the prepaid, we will refund the difference to the payment method you used. Meanwhile, you’ll receive a notification email confirming the refund amount. 

If more questions regarding duty & tax fees, please contact us.

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